GuildQuality is the nation's leader in customer satisfaction surveying for the building industry. For over 10 years, GuildQuality has surveyed over one million homeowners on behalf of nearly 2,000 homebuilders, remodelers, and contractors. An independent source of unbiased consumer opinions about their direct experiences with home improvement brands, GuildQuality is committed to elevating the building profession to reflect its true importance in our community.
Over 40,000 previous Champion customers were surveyed by GuildQuality asking about their first-hand experience with Champion. To see their feedback, find satisfied customers in your area, and check out additional Champion customer reviews, click here.
As part of the survey, GuildQuality asked Champion customers, "Would you agree/strongly agree with the following statements?"
Here's how many Champion customers said, "Yes!"
|Likely to Recommend:||92%|
|Recommend Installation Crew:||93%|
|Quality of Workmanship:||94%|
|Clean and Safe:||95%|
|Quality of Materials:||96%|
|Office Staff Courteous/Helpful:||95%|
|Professional and Organized:||91%|
Previous Champion customers were also invited to share their own first-hand experiences with Champion. The following is a sampling of what your neighbors had to say:
I was extremely pleased with the installation of my windows - they are BEAUTIFUL! I love them and I have recommended Champion over and over.
Everything was/is wonderful and I absolutely love the new finished look of my house with the door and bay window.
I love our new Champion vinyl replacement windows. Not only do they look attractive, but they are very easy to maintain. We have 27 double-hung Champion windows and it took a few short hours to get the job done. I cannot believe how soundproof our house is now. I am sure that we will have many enjoyable years of maintenance free windows.
...the heating bill for this house ran $600 to $800. I was shocked when I got my first bill, which was only $210. So, needless to say, your windows are true Champions.
Your installers were here today to install my new Champion sliding glass door. They did the normal great Champion job! The test of satisfaction was completed when my wife came home and said how good it looked. Thank you for your assistance with what is our fourth purchase from Champion.
My husband and I had two 8-foot sliding glass doors installed by Champion in our family room in December. This room was always the coolest room in the winter, especially on your feet and ankles. After the doors were installed we noticed a difference in the warmth of the room and there were no more cold feet or ankles. We are very pleased with our doors and glad of the choice we made.
I am writing you to thank you for the friendship that you have given me from the start of my project. You have been patient and helpful. I first bought a front door, then a back door, then storm doors for my house and rental property. This work was done in stages that were comfortable for me, and helped keep the project going. The installers were all a pleasure to work.
Thank you. Thank you. Thank you for my lovely addition. I sometimes hear horror stories of friend’s experiences with contractors and I am so happy to say that you and your crew made the entire process from beginning to end a great experience. I would be willing to share my experience with your prospective customers.
We have a house building construction background so we know the kind of aggravation that goes with construction. Looking back at the time of our shopping, buying, and watching the construction of our room we will again say that this was the easiest and smoothest project we have ever experienced. We can think of only two or three items that came up, and these were handled by true Champions.
They did an excellent job. Couldn’t ask for better. We used the [sun]room all during the winter too, with just a small heater. I think it is almost the most used room in the house.
We had been painting our house for years with something to paint every year. My wife started talking about having vinyl siding installed to eliminate the painting. I was skeptical at first because our house is one of the oldest in the community and nothing about the house is plumb or square. The installers came and as the days went by we could see the transformation from ugly old house to a totally new look. We liked the look and the job they were doing that we decided to have them install gutters also. The finished project amazed us to say the least. I recommend them highly!
I would like to take this opportunity to thank you and your company for a job well done on the siding you recently put on my home. The installers were very professional and did an excellent job. I would recommend Champion to anyone.
We can’t say enough about the crew we had. They were professional, the workmanship excellent and they were responsive to questions, possible problems and provided solutions. We had some major unrecognized design issues that we were not apparent until we looked at extending the existing roof plan as per the contract. While we could have retained that old roof with a beam protruding midway, you came up with a better approach with a reasonable price for the out of scope effort. That change made a dramatic difference to the appearance. It really enhances the look and room size. The roof was redone with your roofing panel system, tied in to the house and matched the existing shingle.
In addition to providing gutters for the addition, you removed my old gutters and replaced them to match. You have our sincere thanks and appreciation for all of the help you and Champion provided throughout this project. Great job. Great Product. Great company!
The Friday our windows were installed was freezing, yet the installer was nothing but professional and meticulous in the installation.
Very quick install and very neat clean up! Old windows out; new windows in. Like magic! Perfect fit!
Our experience was excellent. The installer was on time and very respectful of my property both during the installing and clean-up. The salesperson coming to make sure I know how to operate the window is a very nice touch.
The installation crew very courteous, even with a “cranky” customer such as me. They were very meticulous with the installation.
Angela Montella, NJ
Everyone from the sales person, to the one who measured the window, to the one that installed the windows could not have been any nicer. We will be purchasing more windows!
One of the most important aspects of dealing with Champion has been the quality of the people involved in every step of the process. We could not have had a nicer bunch of guys to work with. It has been gratifying to see men work who have so much skill, and so much commitment to making sure that every aspect of the job was done right! Once more, thanks go to all of you at Champion for making a beautiful addition to our house that we will enjoy for the rest of our lives. We are grateful and happy customers.
We would like to compliment you and your staff on the way you handled the warranty on the work your company previously completed on our house. To our surprise the warranty was handled as if it was a brand new job. And that says a lot. We will definitely recommend you to anybody who needs windows, siding or doors.
I would like to thank you for a wonderful job selling and installing our new windows this summer. We have also recently used our lifetime warranty when the dog pushed through the screen, with no hassles. So far, the customer service has been flawless and we are proud owners of new, energy efficient windows. The day after our windows were installed, both neighbors commented on how nice they looked and how energy efficient they were going to be in our 1960s constructed home.
Their performance from the sales to the completion was very satisfactory. I enjoyed talking with the people as they worked. The outcome and results were perfect.
It’s just that they are very professional. I really like their windows. They are what they say they are. I’d recommend them to anybody building a home.
We like the quality of the windows. The installation, for the most part, was good. We had issues with the caulking though.
Champion exceeded our expectations. They didn’t just give us what we wanted, but they also gave us what we needed for now and for the future.
Installation crew was quick, no short cuts! Quality of work is important to me!
We love the guarantee and the person who installed everything. We’re just unhappy with having to wait to have the handles corrected.
I had to pay a little more, but in the end,the quality of the windows and the quality of the installation was well worth it.
This is the second time that I have used Champion Windows, and I was satisfied both times, both in cold and hot weather.
I was very pleased with everyone that I dealt with. The salesperson, the installer and the construction engineer were all great. I am so very pleased with my room.
All of our windows have been purchased from and installed by Champion. Excellent windows and service.
I thought they were very knowledgeable, fair, and they answered all of my questions. As far as I am concerned I will return for any work I need.
Champion Windows was very, very good. We had no problem, they were on time, and just a good company! I would highly recommend them to anybody.
I just watched him install the windows, and he did a really good job. I’m happy with the company. They’re the best!
The process was so easy from start to finish. We love our door and we cannot wait to recommend Champion to our family and friends.
I was in the construction business for 60 years and they were as efficient as any contractor as I have ever seen.