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FAQ

Categories

Windows
What colors do your windows come in besides white?
Do Champion windows tilt in for easy cleaning?
Do Champion windows include screens?
Will Champion windows fit my window openings?
Do you install my replacement windows from the inside or outside?
Do you make your own windows?
Where are the grids in your windows?
Does your warranty include installation?

General
I hear “factory direct” quite often. Are Champion products factory direct?
Where can I get Champion products?
What will I find in your showroom?
Do you have financing available?

Vinyl Siding
What do you do with our old aluminum, vinyl or steel siding? Old windows? Old entry doors?
Do you use insulation board (also called backer board/underlayment) behind your siding?
What colors are available in your vinyl siding?
Do you offer shutters, gutters and all other siding accessories?
What length are your siding panels?
Who stands behind the installation of my siding?

Entry Doors
What part of my door is removed?
Do you have doors in special sizes?
Do I have to paint/stain my door?
Do you have fiberglass or steel doors?
Do you have any extra security features on your doors?
Is your door fire rated?
What gauge is your steel door?
Who guarantees your doors?

Patio rooms and porch enclosures
Will my patio room look like it is just stuck on the back of my house?
How will Comfort 365® glass make my patio room better?
Why wouldn’t I just add a traditional addition instead of a patio room?
What if I want to enclose an existing porch?
Can I get a room with screens only?
Can you build patio rooms on decks?
What can you do in a Champion patio room?
Can I heat/cool my patio room?
Can a patio room have doors and windows?
Can I hang blinds in my patio room?
Who guarantees my patio room?




Frequently asked questions

Windows
Q: What colors do your windows come in besides white?
A: Champion windows and patio doors come in white, tan and ColorBond™ designer colors where the exterior of your window is one of our designer colors, while the interior remains white or tan. We can even do a tan window with a white interior or visa versa!

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Q: Do Champion windows tilt in for easy cleaning?
A: Both sashes on Champion double hung windows tilt in for easy cleaning.

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Q: Do Champion windows include screens?
A: Yes, we offer both half and full screens.

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Q: Will Champion windows fit my window openings?
A: Yes. Champion custom manufactures your windows for each opening in your home, so you are assured a correct fit for the maximum viewing area and energy savings.

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Q: Do you install my replacement windows from the inside or outside?
A: We typically need access to both the interior and exterior of your home to do the proper, professional window installation. But don’t worry, we treat your house as our own both inside and outside and leave it just the way we found it.

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Q: Do you make your own windows?
A: Champion IS the factory. We custom manufacture your windows in our award winning state-of-the-art factories located in Cincinnati and Denver.

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Q: Where are the grids in your windows?
A: Our grids are in between the double pane Comfort 365 glass so your windows are a flat surface that is easy to clean and the grids stay in perfect condition

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Q: Does your warranty include installation?
A: Champion’s lifetime warranty includes installation and all components of the windows, including glass breakage, seal failure and screens.

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General
Q: I hear “factory direct” quite often. Are Champion products factory direct?
A: Champion IS TRULY factory direct! We own and operate our own award winning state-of-the-art factories. All Champion windows, patio doors, entry doors and patio rooms are custom manufactured in our factory for YOUR home.

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Q: Where can I get Champion products?
A: Only Champion sells Champion. Because we are truly factory direct and we want to assure the highest quality and easiest home improvement experience, we have structured our company to have single source accountability from manufacturing to installation to our warranty.

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Q: What will I find in your showroom?
A: Champion’s Factory Showrooms offer an interactive experience where you can see, touch and test life size models of all our products. We also have interactive demonstrations to show you how energy saving our products really are. Plus, each showroom is staffed by a friendly factory representative who can educate you about Champion and energy savings and answer all of your questions.

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Q: Do you have financing available?
A: Champion offers many easy and affordable financing options to our customers. Please visit our financing page or ask your Champion Factory Representative about the best option for your project.

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Vinyl Siding
Q: What do you do with our old aluminum, vinyl or steel siding? Old windows? Old entry doors?
A: Champion removes and properly disposes of all job related debris.

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Q: Do you use insulation board (also called backer board/underlayment) behind your siding?
A: Champion uses ENERGY STAR® rated, mold and insect resistant underlayment on all siding installations.

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Q: What colors are available in your vinyl siding?
A: Champion has a large palette of homeowner preferred colors including traditional and modern choices.

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Q: Do you offer shutters, gutters and all other siding accessories?
A: Yes! Champion can complete your entire home exterior transformation including accessories, gutters, shutters, vents and more!

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Q: What length are your siding panels?
A: Champion’s siding panels are 16 feet long which means 33% fewer seams than standard siding.

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Q: Who stands behind the installation of my siding?
A: Champion, of course! We provide a lifetime guarantee on our siding and the installation!

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Entry Doors
Q: What part of my door is removed?
A: We remove/replace the door, frame and threshold including inside and outside trim.

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Q: Do you have doors in special sizes?
A: Champion doors are custom manufactured for your home so we can fit most door openings.

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Q: Do I have to paint/stain my door?
A: No! Champion will custom paint/stain your door during the manufacturing process. All you have to do is enjoy your beautiful new improvement.

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Q: Do you have fiberglass or steel doors?
A: Champion offers both fiberglass and steel doors so we can accommodate any design need for your custom entry.

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Q: Do you have any extra security features on your doors?
A: Champion doors have a steel plate that your lock and deadbolt fit in for extra security. Our patio doors have a quad-lock system.

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Q: Is your door fire rated?
A: Yes, Champion entry doors are fire rated.

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Q: What gauge is your steel door?
A: Champion uses 22-gauge steel for entry doors, which is 1/3 thicker than what others use.

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Q: Who guarantees your doors?
A: Champion carries a limited lifetime guarantee on our entry doors that includes the installation.

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Patio rooms and porch enclosures
Q: Will my patio room look like it is just stuck on the back of my house?
A: Absolutely not. Champion custom designs each patio room to match your home’s existing architecture so it becomes a natural extension of your home.

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Q: How will Comfort 365® glass make my patio room better?
A: Champion’s exclusive Comfort 365® glass will keep your room comfortable during hot summers and cold winters so you can get the most use and enjoyment from your room.

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Q: Why wouldn’t I just add a traditional addition instead of a patio room?
A: A Champion patio room is nearly 1/3 the cost and is completed in weeks instead of months. Plus, Champion patio rooms allows you to be surrounded by the outdoors and blend your outdoor living and indoor living seamlessly.

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Q: What if I want to enclose an existing porch?
A: Champion is an expert at enclosing existing patios and porches to increase your enjoyment of these spaces.

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Q: Can I get a room with screens only?
A: Yes! Champion can create and build a custom screen room.

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Q: Can you build patio rooms on decks?
A: Yes, Champion can build your patio room on your code compliant deck.

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Q: What can you do in a Champion patio room?
A: You can use your patio room for virtually anything you would use a traditional room— Entertaining, a workout room, den, home office, family room, kids playroom, the possibilities are endless!

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Q: Can I heat/cool my patio room?
A: Yes, you may use a heat/cool unit for your patio room.

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Q: Can a patio room have doors and windows?
A: Depending on the custom design and code, your Champion patio room, can have many combinations of sliding doors and windows.

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Q: Can I hang blinds in my patio room?
A: Yes, vertical blinds are a very popular choice for patio rooms, You could also use draperies or window coverings.

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Q: Who guarantees my patio room?
A: Champion guarantees your patio room and the installation, including lifetime coverage for glass breakage and seal failure.

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