Terms of Use

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Privacy

Champion Windows and Home Exteriors has created this privacy statement to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.championwindow.com.

This site contains links to other sites. Champion Windows and Home Exteriors is not responsible for the privacy practices or the content of such websites.

Information Collection and Use

Champion Windows and Home Exteriors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Champion Windows and Home Exteriors collects information from our users at several different points on our website.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

SMS Messaging

By submitting a service request, you agree that Champion and the Service Professionals may send you informational text (SMS) messages as part of the normal business practice of Champion Windows and Home Exteriors. These text (SMS) messages shall not be used for marketing purposes. You may choose to opt-out of receiving text (SMS) messages from Champion at any time by replying to a text with the word STOP from the mobile device that is receiving the messages.

Information You Provide to Us/TCPA Consent

Upon using Champion Windows and Home Exteriors, you will be prompted to disclose certain information about yourself and your service requirements, and you will be able to store information, such as home services records, on our website or apps. Some of this information will be sent to Service Professionals who will need this information to respond to your request. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our Service Professionals via phone, fax, email, mail, text (SMS) messaging, or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the Services set forth on our site, to service your account, to reasonably address matters pertaining to your account, including but not limited to notifying you of, or confirming, appointments that you have scheduled, or for other purposes reasonably related to your service request and our business, including marketing related emails.

When does Champion collect personally identifiable information?

Champion gathers information from visitors in four ways: registration, cookie technology, IP addresses and participation in the services available on the website.

Cookies. We use cookies to store and track your preferences to provide you with a more customized experience. A cookie is a message that is sent to your browser from a web server and stored on your computer’s hard drive. Most Internet sites use cookies. You can set your browser preferences to reject all cookies but then you will not be able to access our site.

How is personally identifiable information used?

Customized Look and Feel. Champion gathers information to provide you with an effortless experience. For instance, your personal information enables us to greet you when you return to our site and to provide you with your specified preferences (e.g., site look and feel and preferred categories).

Email. If you register with our site, from time to time, we may email you with informative messages about our services we believe may be of interest to you, and notify you of project changes.

What if I want to opt-out?

If you wish to opt-out of Google’s use of cookies, you may do so by visiting Google’s Ads Settings. Alternatively, you can opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us:

12121 Champion Way
Cincinnati, Ohio 45241
Phone: (513) 346-4600
Toll free phone: (800) 875-5575
E-mail: info@championwindow.com

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