Production Support Specialist

Champion Windows - Production Support Specialist

As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs.

· Contract Accuracy and Order Processing

o Accurately review and par sales contracts using measurement forms

o Enter all new, service and/or warranty installation orders into the Champion ordering system

o Verify the accuracy of information from contracts and measurement technicians before submitting orders for production

· Document Management

o Upload all relevant documents to the customer in Champion’s database

o Ensure all documentation is complete and accessible

· Customer Records Management

o Organize and maintain detailed customer records

o Ensure customer records are up-to-date and accurate

· Additional Duties

o Perform other related tasks as assigned by management

· High school diploma or GED equivalent

· 3 years of customer service experience

· 2 years of Material ordering experience

· Experience in the home improvement industry a plus

· Proficient in using computers and navigating various software applications

· Ability to work independently and adhere to key performance

· Strong attention to detail and accuracy

· Excellent written and oral communication skills, including phone skills

Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.

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Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.