A Message to Our Customers About COVID-19

Champion is committed to the health and safety of our customers and our employees. This commitment includes regularly monitoring updates about the COVID-19 virus through the Centers for Disease Control (CDC) website and following the recommended best practices and guidelines including:

  • frequent washing and sanitizing of hands
  • limiting social distance and handshaking
  • sick employees staying home
  • increased cleaning of factory equipment

We are confident in our ability to provide exceptional service to our customers, and will continue to schedule free in-home estimates, services and installations at the request of our loyal customers. We will monitor the situation and adjust our business practices as necessary.

The Factory Difference

Champion is committed to helping you lower your energy bills, increase your property's value, and make your home a more comfortable place to live. At our 502,000-sq-ft manufacturing facility in Cincinnati, OH, we produce our trusted products that help our customers accomplish those things. Champion’s manufacturing facility is home to 120 knowledgeable employees who carefully hand craft every product with the highest level of precision for Champion locations nationwide.

Once the product has had the finishing touches applied, it goes through a strict quality assurance test to ensure that our stringent quality and craftsmanship requirements have been met. Then, each order is carefully packed and efficiently shipped in a timely manner. Our manufacturing facility is also home to Champ University, where our installers and service technicians go through comprehensive training to learn how to expertly install windows, sunrooms, doors, and siding. We are involved in every aspect of the product’s life cycle, and we’re here should any service be required. We call that single-source responsibility and that’s what we mean when we say: We design, build, install, and guarantee it. ™

Champion Factory Direct logo
Champion employees working on assembling window frames

Frame Assembly

Champion employee filling window with argon gas

Argon Filling Station

Champion employees glazing windows

Glazing Area

Champion employee working on final assembly of window

Final Assembly

Champions entire factory team

Cincinnati, OH Headquarters Employees